About Bruce Johnson

Electric Paper UK’s Managing Director, Bruce Johnson, has worked within a range of Universities (large and small) for 20+ years, including 14 years heading Student Systems within the Academic Registry at a large Russell Group University. He has significant experience within HE institutions’ academic and professional services, and of managing surveys, survey systems and processes (including evasys), and integration of downstream and upstream systems. He brings an HE perspective to the delivery of our services, with a particular focus on ever-improving service levels and responsiveness.

Why institutional insight is key to evasys technology and services

2021-10-08T13:19:28+01:00

Looking from the inside out: Why institutional insight is key to evasys technology and service. We are not a software provider – we are a solutions provider where we support the implementation of policy and processes, backed by software.

Why institutional insight is key to evasys technology and services2021-10-08T13:19:28+01:00

Why the evasys “Extra Mile” Made All the Difference to City, University of London

2021-10-08T13:09:50+01:00

Bruce Johnson explains why the evasys “Extra Mile” made all the difference to City, University of London. "I was thrilled when, following a competitive tendering process City, University of London, re-appointed evasys to deliver its module evaluations, transitioning from paper to fully online".

Why the evasys “Extra Mile” Made All the Difference to City, University of London2021-10-08T13:09:50+01:00

Why aren’t more universities using NPS as a key metric?

2021-10-08T13:18:54+01:00

Why aren’t more universities using Net Promoter Score NPS as a key metric? I speak with professional services staff and academic leaders in higher education across the UK and Ireland on a daily basis. We cover a multitude of topics, including current challenges around success metrics and enhancing student engagement.

Why aren’t more universities using NPS as a key metric?2021-10-08T13:18:54+01:00

The National Student Survey – Review, Remodel or Remove?

2021-10-08T13:21:45+01:00

Since the UK Government’s address on 10th September to Universities UK members that covered, amongst other things, news of a “wholesale review” of the National Student Survey (NSS), I’ve been keeping a keen eye on commentary, as the subject of student feedback is very close to my heart.

The National Student Survey – Review, Remodel or Remove?2021-10-08T13:21:45+01:00

Why Universities need to Close the Student Feedback Loop at Module and Course Level

2021-10-08T13:23:20+01:00

As universities look to better utilise the rich data captured from course and module evaluation, the exigency of closing the student feedback loop cannot be emphasised enough - By Bruce Johnson, evasys Managing Director

Why Universities need to Close the Student Feedback Loop at Module and Course Level2021-10-08T13:23:20+01:00
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