Dr Helena Lim

Universities including King’s, Sussex and York are already improving NSS Student Voice scores by gathering module-level feedback and visibly closing the feedback loop. With the next TEF expected to place greater weight on outcomes, institutions that act now can give students more opportunities to see their feedback valued—and their experience improved—before they complete the NSS.

The latest NSS results highlight more than performance scores — they reveal what students actually experienced. As institutions analyse the data, a clear pattern emerges: universities that actively close the feedback loop, showing students how their input leads to action, are seeing more positive outcomes and stronger engagement. This post explores why listening and responding matters.

As universities search for sustainable retention strategies, sentiment analysis offers a powerful new layer of insight. See how understanding student sentiment can transform engagement, wellbeing, and success.

Learn how UK universities are adapting student engagement strategies as the survey ecosystem shifts. Insights from the evasys DACH keynote.

Exploring how student feedback can move beyond satisfaction scores to show genuine learning gains and outcomes.

UK higher education is not a happy place at the moment. In fact, from where I’m sitting, it’s a positively unhappy place.

This joint blog series by evasys and AHEP will delve into these uncertainties, offering reflections, insights and strategies to help us navigate this evolving landscape.

Sunday Blake’s Wonkhe article on The Unite Students Applicant Index paints a complex picture of today's university applicants.

Richard Puttock’s recent Wonkhe article highlighting the need for a PGT NSS got me thinking about the potential benefits and limitations of such a survey.

The evasys advantage | Tools and support to collect feedback that drives positive change