EvaSys UK Blog Posts, Latest News & Product Updates
Why aren’t more universities using NPS as a key metric?
Bruce Johnson2021-10-08T13:18:54+01:00Why aren’t more universities using Net Promoter Score NPS as a key metric? I speak with professional services staff and academic leaders in higher education across the UK and Ireland on a daily basis. We cover a multitude of topics, including current challenges around success metrics and enhancing student engagement.