Exploring the link between module feedback and NSS outcomes | Get involved

As the sector absorbs the latest NSS results, Wonkhe and evasys are launching an exciting new project to explore the powerful link between module-level feedback and NSS performance – detailed in a recent Wonkhe article by Helena Lim (evasys) and Debbie McVitty (Wonkhe), where they assess current practice and invite you to get involved.

For more information on this joint project, Helena and Debbie’s recent Wonkhe article gives all the details and can be found here.

Or, there’s a very short summary below.

Summary: How can student’s module feedback help prepare for success in NSS?

In their recent Wonkhe article, Helena Lim and Debbie McVitty highlight that module feedback isn’t just a tick-box exercise or a dress rehearsal for the NSS. When well-designed, it can serve as an early-warning system – a “lead indicator” that helps institutions respond quickly and adapt teaching mid‑module to enhance student experiences.

They caution, though, against one-size-fits-all surveys that simply replicate NSS questions at module level. Not only is this approach dull for students and staff, it can also fail to generate actionable insights. Instead, the project champions a balanced model: combining tailored feedback questions with broader “experience” measures to support both module-level improvement and NSS preparedness.

Wonkhe and evasys convened a Chatham House roundtable of senior HE leaders who confirmed that while NSS scores remain strategically important – for quality assurance, league tables and TEF considerations – a lot of value comes from using module feedback to inform teaching practice in real time.

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Wonkhe and evasys are planning a new project exploring the link between module feedback and NSS outcomes…

What’s next?

From this autumn, Wonkhe and evasys will partner with institutions to co‑develop a framework or toolkit for integrating module evaluations into wider academic quality and student success strategies.