Mind the Gap Event Programme

  • Wednesday 4 November 2026

  • King’s College London

  • Mind The Gap Event Programme: Wednesday 4 Nov 2026

TimeSessionSpeakers
Morning — Arrival & Welcome
10:00 Doors open — arrival and networking Tea, coffee and pastries in the breakout area.
10:55 Online participants join Teams
11:00 Event opens Dr Helena Lim, evasys Daniel Robson, King's College London
11:10 Welcome from King's College London Professor Mark Peace, Academic Director King's Experience, King's College London
11:20 Opening keynote — TEF and the student voice How institutional feedback ecosystems show up in the evidence base for TEF, what the 2027–28 cycle is likely to reward and expose, and how the student voice is threaded through the strategic narrative rather than bolted on to it. Professor Elizabeth Jones, Deputy Vice-Chancellor, University of Exeter
Pillar 1 — Governance
12:00 Practitioner presentations What we ask students, when and why — how institutional confidence in the survey system is built, how good practice is defined, and how survey activity is kept in close alignment with student success. Dawn Kemp, Leicester Emily Chapman, SOAS
Mini-panel Q&A
Pillar 2 — Staff Engagement
12:35 Practitioner presentations Moving from staff awareness of student feedback data to staff actively deploying it for module and programme enhancement — and the cultural shift required to make that happen. Professor Steve King, York Daniel Robson, King's College London
Mini-panel Q&A
Break
13:10 Lunch Working sandwich lunch in the breakout area. Break for online delegates.
Pillar 3 — Student Engagement
14:10 Joint practitioner and Students' Union presentation What it looks like when the relationship between institution and Students' Union is genuinely built into the feedback system, not bolted on. Institutional voice sets the context; SU voice reflects on what it feels like when it works — and where the gaps remain. Professor Ciaren Graham, Queen's University Belfast and Nadine Curtis, Queen's Students' Union PresidentDr Emily McIntosh, Harper Adams University and Zena Rittenhouse, Student Voice Coordinator, Harper Adams Students' Union
Mini-panel Q&A
Afternoon — Closing Keynote & Close
14:50 Closing keynote Sector context, the role of institutional culture, and what intentional design looks like across the framework. Dr Debbie McVitty, Wonkhe
15:30 Closing: Minding your gap Key themes from the day, threads across the three pillars, and what the framework offers as a practical next step. Helena Lim, evasys
15:45 Event closes
16:00 Informal networking and social In-person attendees only.

Timings shown are working timings and will be confirmed once all speakers are in place.

Mind the Gap

Intentional student feedback ecosystems that work

Wednesday 4 Nov 2026