Prior to the evasys implementation, overall module survey response rates were low, and the patchwork of arrangements previously used for module evaluation made it difficult and time consuming to analyse and report on results.
In the first round of implementation, across eleven programmes and 3,000 students, increases in response rates of 10%-20% were realised – a significant bounce that increased the potential of the data for planning enhancements to teaching and learning.
In terms of reporting, the immediacy of results has allowed a fast turnaround in reports to programme teams and senior leadership, providing a comprehensive summary of incoming results, including which areas may need improvement.
Reports include critical data and actionable insights. For example, the first surveys showed that the online library services at University of London are very well received by students across many different programmes. This underlined and strengthened the university’s commitment to, and investment in, eBooks and online learning resources that help students to succeed. Having students provide good feedback on the service already available endorses the institution’s approach.
Overall, the University of London now has an efficient and consistent approach to module evaluation that operates right across the institution.